Our goal is to provide exemplary care for all our patients, regardless of whether they are owned companion animals or free-roaming community cats. The following policies are in place to ensure the greatest safety for the patients while they are in our care.
Bringing a patient to our clinic:
- We prefer that unsocialized or non-handleable cats arrive in traps. If you need to borrow a trap from FOF, please inquire about this when you make your appointment. Please note that a cat that allows you to pick it up outside will not react the same way in a clinic setting and for the safety of staff handling the cat and to keep the cats stress to a minimum having the cat in a trap is the best option.
- Friendly/handleable cats can be brought in either a trap or a hard carrier.
- Please avoid bringing cats in cardboard or soft-shell carriers. If you have no other options, please contact us via email at [email protected]; we may be able to lend you a more appropriate carrier.
- Please bring each cat in its own separate carrier.
- Dogs should arrive on leash or in crates.
- There is no requirement to be previously vaccinated to have surgery at our clinic, but if you have proof of previous vaccines, please bring records with you if you have them.
- If you have been referred to us by the Emergency Clinic or by your own veterinarian, please email us at [email protected]
Services provided at time of surgery:
- Spay or Neuter Surgery
- DHPP and FVRCP vaccines
- Rabies vaccine (12 weeks or older)
- Single dose of Revolution for cats.
- Tattoos: All patients spayed or neutered at the clinic receive a small tattoo on the abdomen. This is mandatory.
- Ear-Tips for free-roaming and outdoor cats: Ear tips indicate that the cat has undergone spay or neuter surgery. This helps prevent a cat from being unnecessarily re-trapped in the future. Ear tips are mandatory to qualify for the TNR package pricing.
- Other Services: While in our care for surgery, a feral or free-roaming cat can sometimes be treated for other small ailments or illnesses, such as minor wounds. We can also give injectable antibiotics or dewormer, clean ears, etc. This depends on the severity of the issue, as well as clinic capacity and available resources, and will be at the discretion of medical staff.
- For questions about non spay/neuter procedures or other essential surgeries, please contact us at [email protected]
Right to Refuse Services:
We reserve the right to refuse future services to any person who engages in any inappropriate treatment of staff, volunteers, patients, or property.